Phoenix Rising
Womens
Wholeness Wellness
Well-being Centre 

PRIVACY POLICY 
Phoenix Rising Women’s Wholeness Wellness and Wellbeing Centre
Our Commitment to Your Privacy and Safety
At Phoenix Rising Women’s Wholeness Wellness and Wellbeing Centre, your safety and privacy are our highest priorities.
We understand that many of the women we support may be in vulnerable or sensitive situations. For this reason, we take extra care in how we collect, store and protect your information.
Our physical location is not publicly listed to ensure the safety and confidentiality of all clients.
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What Information We May Collect
We may collect limited personal information when you:

• Contact us via phone, email or website form

• Make an enquiry or booking

• Communicate with us directly

This information may include:

• Your name

• Contact details (such as phone number or email)

• Any information you choose to share with us

We only collect information that is necessary to support you and respond to your enquiry.
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How Your Information Is Used
Your information is used only to:

• Respond to your enquiries

• Provide services and support

• Communicate with you regarding bookings or sessions

We do not use your information for unrelated purposes.
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Confidentiality and Privacy
All personal information shared with us is treated with strict confidentiality.
We do not share, sell or disclose your personal information to third parties, unless required by law.
We are committed to providing a safe, respectful and private environment for all women who engage with our services.
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Communication and Contact
If you contact us, your details will only be used to respond to you and provide the support you have requested.
 
We do not send unsolicited marketing or share your contact information.
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Website Data
Our website may collect basic, non-identifiable data such as:

• Website visits

• General usage data

This helps us improve our website and services.
No sensitive personal information is collected without your knowledge.
Your Rights
You have the right to:

• Request access to your personal information

• Request corrections or updates

• Ask for your information to be removed

You can do this at any time by contacting us directly.
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🛡️ Security
We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.
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⚠️ Disclaimer
The information, teachings and guidance provided through this website and our services are for educational and personal development purposes only.
They are not intended as medical advice or a replacement for professional medical or psychological care.
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We have used AI tools to assist with some content and imagery, while ensuring everything aligns with our values and message.
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Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please
REACH OUT directly. For your safety and privacy, our address is not publicly listed.
 
Please call us to speak in confidence.